Mission and values
We are committed to bringing real improvements to communities, and to the lives of people most in need
Our values: we believe in
| Making best use of Lottery money | Using knowledge and evidence | Being supportive and helpful |
|---|---|---|
● by funding projects that are most likely to make a difference where it is needed ● by running our operations as efficiently as possible, while still providing an excellent service ● by being an Intelligent Funder, meaning we focus on the impact of our funding, rather than just the process |
● to develop new programmes and make fair funding decisions ● to understand the needs and solutions for different communities ● to ensure we are meeting the needs of all our audiences including applicants and the public |
● to help good projects to succeed even if they aren’t familiar with applying for Lottery funding ● through excellent customer service ● by supporting our staff to provide help and support to all audiences |
BIG advice line 0300 123 7110
