Mission and values
Bringing improvements to communities and the lives of people most in need
Making best use of lottery money
- to develop new programmes and make fair funding decisions
- by running our operations as efficiently as possible, while still providing an excellent service
- by being an Intelligent Funder, meaning we focus on the impact of our funding, rather than just the process.
Using knowledge and evidence
- to help good projects to succeed even if they aren't familiar with applying for Lottery funding
- to understand the needs and solutions for different communities
- to ensure we are meeting the needs of all our audiences including applicants and the public.
Being supportive and helpful
- by funding projects that are most likely to make a difference where it is needed
- through excellent customer service
- by supporting our staff to provide help and support to all audiences.