Contact us

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Corporate office

Telephone: 0207 211 1800 or 0300 500 5050
Textphone: 0845 6 02 16 59
Fax: 020 7211 1750

1 Plough Place
London
EC4A 1DE

For funding information or general enquiries call the BIG advice line on

0845 4 10 20 30 or email: general.enquiries@biglotteryfund.org.uk.

Website

If you would like to give any feedback about the website email: webmaster@biglotteryfund.org.uk.

Press enquiries

020 7211 1888 (Out of hours press enquiries: 07867 500 572)

Customer services

If you have any comments or complaints about the service you have received from us call our Customer service line on 020 7211 3700 or email: customer.services@biglotteryfund.org.uk.

Warning: Bogus awards

Have you received an email or a letter telling you that you have won a prize from Big Lottery Fund? If you have, it has not come from us. We do not run a lottery or give away prizes. We only make grants to people and organisations that have applied to us. Any lottery that asks for payment to claim a prize is not run by either the Big Lottery Fund or the UK National Lottery.

We advise you not to give your money or your details to unknown organisations or individuals.

Fraud

The Big Lottery Fund has an approved Anti-Fraud and Anti-Corruption Strategy. BIG aims to prevent fraud and corruption relating to its finances, grant programmes and operations in order to support its mission of bringing real improvements to the lives of people and communities most in need.

Do you suspect someone who is stealing from or defrauding BIG?

If you do, then let us do something about it by telephoning free 0800 496 9991, or by emailing the details to Fraud@biglotteryfund.org.uk. Alternatively, you can put your concerns in writing and send them to The Head of Internal Audit, 1 Plough Place London EC4A 1DE.

All referrals will be treated in strictest confidence. Please note that an answer phone may be in use on 0800 496 9991.

Scotland office

For funding information or general enquiries call the BIG advice line on

0870 2 40 23 91 or email: enquiries.scotland@biglotteryfund.org.uk.

1 Atlantic Quay
1 Robertson Street
Glasgow
G2 8JB

Telephone: 0141 242 1400
Textphone: 0141 242 1500
Fax: 0141 242 1401

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