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Data protection

Requests for personal data
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If you apply for a grant from us we tell you as part of the application process how we will use your information, but you can view our Data Protection policy below.

We will use the information you give us during assessment and during the life of your grant (if awarded) to administer and analyse grants and for research purposes. We may give copies of all or some of this information to individuals and organisations we consult when assessing applications, administering the programme, monitoring grants and evaluating funding processes and impacts. These organisations may include accountants, external evaluators and other organisations or groups involved in delivering the programme.

We may share information with organisations and individuals with a legitimate interest in Lottery applications and grants or specific funding programmes. Contact details of successful applicants may be passed on to Members of Parliament, Members of Scottish Parliament, Assembly Members and Members of the Legislative Assembly for the purposes of informing them of the applicant’s success. We have a duty to protect public funds and for that reason we may also share information with other Lottery distributors, government departments, organisations providing matched funding or for the prevention and detection of crime.

Your information may be transferred to an IT service provider based outside the European Economic Area (EEA). If your information is transferred outside the EEA, we will ensure it is sufficiently protected.

Information collected via survey or event registration software may be stored in the United States of America. In these circumstances the information will be stored in accordance with the U.S. and E.U. Safe Harbour framework. This means the information will be collected, used and retained in a manner that ensures adequate levels of protection and complies with EU Data Protection Legislation.

We will use personal information provided by you in order to conduct appropriate identity checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information and disclose that a search of its records was made to its customers. We may undertake a search with a third party agency for the purposes of verifying your identity. To do so a third party agency may check the details supplied against any particulars on any database (public or otherwise) to which they have access. A third party agency may also use your details in the future to assist other companies for verification purposes. A record of the search will be retained.

If you provide false or inaccurate information in your application or at any point in the life of any funding we award you and fraud is identified, we will provide details to fraud prevention agencies to prevent fraud and money laundering. If you are a company this will include the names of the Company Directors at the time of the fraud. You must undertake to inform all Directors, Trustees and Committee members of this notice.

You can obtain further details explaining how the information held by fraud prevention agencies may be used by emailing dataprotection@biglotteryfund.org.uk, by telephoning our advice line on 0345 4 10 20 30, or by writing to: 

Customer services
Big Lottery Fund
2 St James’ Gate
Newcastle upon Tyne

Personal data requests are dealt with under the Data Protection Act 1998. If you want to know whether we hold personal information about you, you should email dataprotection@biglotteryfund.org.uk

Please refer to the Data Protection Act in your request.

We may withhold access to your information where we have the right to do so under The Data Protection Act 1998