How to request information from us
Much of the information we hold is already available to you. Before you make an official request you should:
- search our website for the information
- check the Big Lottery Fund's publication scheme.
If you would like to request information about The Big Lottery Fund, please email email@example.com
Your request must state your full name and it is helpful if you can give us as much detail as you can about the information that you are looking for. If you aren't sure what information we hold on a particular topic then we will be happy to offer you further advice and assistance. We will acknowledge your request and must reply in full within 20 working days.
If you have requested information that relates to a third party we may need to consult with such parties in order to reach a view on whether the information can be released. When consulting with third parties the identity of the requestor will remain confidential and will not be disclosed.
For customers who have applied or received funding from us
The Freedom of Information Act 2000 gives members of the public the right to request any information that we hold. This includes information received from third parties, such as, although not limited to grant applicants, grant holders and contractors.
If you think that there is information in your application that may be exempt from release if requested, then you should let us know when you apply. We will not usually release information about your project whilst it is in the assessment process. Otherwise we will use our judgement as to whether any exemptions will apply to information that has been requested, which we may seek your opinion on. Personal information would be withheld subject to the requirements of data protection legislation.
Although you may be considered as a customer, you still have the same rights of access to information as a general member of the public.
The Publication Scheme
The Freedom of Information Act requires us to produce a Publication Scheme. By ‘publication' we mean information that is available to the public in a variety of formats, for example, reports on paper or web pages.
The publication scheme is a document that describes the information we routinely publish, where you can find it, and whether we charge for it. It is not a list of our publications: it describes the kinds of information we publish.
Our publications are available, on request, in Braille, large print, audio-tape and community languages.