How do I get in contact if I have a query about applying for funding?
If you have a press query please use the dedicated press office contact details in the Press Queries section below.
Phone: 028 9055 1455
Text Relay: 18001 plus 028 9055 1431 (for those with a hearing or speech impairment)
Fax: 028 9055 1445
Address: 1 Cromac Quay, Belfast, BT7 2JD
Phone: 0300 123 7110
Text Relay: 18001 0300 123 7110 (for those with a hearing or speech impairment)
British Sign Language: Use contactSCOTLAND-BSL
Switchboard: 0141 2421400
Address: Pacific House, 70 Wellington Street, Glasgow, G2 6UA
Phone: 0300 123 0735
Text Relay: 18001 plus 0300 123 0735 (for those with a hearing or speech impairment)
Address: 10th Floor, Helmont House, Churchill Way, Cardiff, CF10 2DY
Address: 2nd Floor, Ladywell House, Newtown, Powys, SY16 1JB
Funding for UK-wide projects
How do I get in contact if I have a query about a grant I have been awarded?
Please contact your funding officer for any queries about an existing grant. If you don't know who your funding officer is please get in touch with us using the details above.
How do I get in contact if I have feedback about your service?
We really value your feedback. If you have a comment or complaint about the services that we provide, or if there's something important you think we should know, we'd love to hear it. Please email us at firstname.lastname@example.org
To give us feedback about our website email email@example.com
How do I get in contact if I have a press query?
How do I make a complaint?
At the Big Lottery Fund we try to give the best service possible. However we recognise that this does not always happen and you may wish to make a complaint.
Making a complaint will not affect your chances of receiving a grant from us in the future.
We are interested in any comments that you may wish to make, so don't worry whether your concerns fit with the description of a complaint.
We also welcome comments from members of the public who have concerns over an application that we have received or a project that we have funded.
You can share your concerns or complaints with us verbally or in writing and our contact details are:
Phone: 0191 376 1704
Big Lottery Fund
2 St James' Gate
How do I report fraud?
The Big Lottery Fund is committed to preventing and detecting fraud.
If you suspect that someone is stealing from or defrauding the Big Lottery Fund help us do something about it by getting in touch with us.
Phone: 0800 496 9991
Head of Internal Audit
Big Lottery Fund
3 Embassy Drive
Birmingham B15 1TR