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The Big Lottery Fund launched Phase 1 of a major UK wide public consultation on 1 June 2004, which asked for people's views on how we might develop and deliver our new programmes. It covered some big issues, such as how best to reach the hard to reach,
The New Opportunities Fund made a deficit for the year of £165 million (2002 £227 million). The New Opportunities Fund has a deficit on retained reserves of £353 million (2002 £189 million).

Corporate plan 2004-2005 (1MB)

1/6/2004

This document sets out what we aim to achieve during this transitional year, the associated costs and the funding context.

Customer complaints leaflet (138kB)

1/4/2004

If you want to make a complaint, we have a procedure for you to use. This leaflet explains the procedure. All organisations that distribute
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